Terms of Purchase

Welcome to Gshockcasious (gshockcasious.com). These Terms of Purchase ("Terms") govern your purchase of sports watches and other products (collectively, "Products") from our website. By placing an order with Gshockcasious ("we," "us," or "our"), you acknowledge that you have read, understood, and agreed to these Terms, as well as our Privacy Policy and Refund Policy. Please review them carefully before making a purchase.

1. Order Placement & Confirmation

When you place an order on our website, you are making a binding offer to purchase the Products selected. We reserve the right to accept or reject your order for any reason, including but not limited to: product unavailability, pricing errors, suspected fraud, or incomplete order information.
Upon receiving your order, we will send a confirmation email to the address provided, acknowledging receipt of your order. This email does not constitute acceptance of your order. We will send a second email once your order has been shipped, confirming acceptance and providing tracking information.

2. Pricing & Currency

All product prices displayed on our website are in United States Dollars (USD), and all transactions will be processed in USD. We strive to ensure that product prices are accurate, but in the event of a pricing error, we reserve the right to correct the price and notify you before processing your order. If you do not agree to the corrected price, you may cancel your order.
Prices do not include applicable taxes (e.g., VAT, sales tax) for international orders, which may be imposed by your local customs authority. You are solely responsible for paying any such taxes, duties, or fees upon delivery.

3. Shipping & Delivery

3.1 Shipping Timelines

We aim to process and ship all orders within 1-3 business days from the date of order confirmation. Once shipped, the estimated delivery time is 6-12 business days (this timeline applies to all orders worldwide, regardless of the destination).
Delivery times are estimates only and may be delayed due to factors beyond our control, such as customs clearance, carrier delays, or public holidays. We will provide a tracking number via email once your order has shipped, allowing you to monitor its progress.

3.2 Shipping Costs

Gshockcasious offers free shipping worldwide on all orders. No additional shipping fees will be charged at checkout, regardless of the order value or destination.

3.3 Delivery Responsibilities

You are responsible for providing accurate and complete shipping information. We are not liable for delayed or undelivered orders caused by incorrect shipping details. If your order is returned to us due to an invalid address, you may be required to pay for re-shipping, or we can process a refund (minus any applicable processing fees, if applicable).

4. Returns & Refunds

Our return and refund policies are aligned with the following terms (for full details, please refer to our Refund Policy):
  • Return Eligibility: You may request a return within 60 calendar days from the date of delivery, provided the product is in its original, unused condition with all tags, packaging, and accessories intact.
  • Refund Processing: Once we receive and inspect your returned item (typically 3-5 business days after delivery to our warehouse), we will process your refund within 5-10 business days.
  • Refund Method: Refunds will be issued to the original payment method used for the purchase. The time it takes for the refund to appear in your account may vary depending on your payment provider’s processing times.
  • Defective/Damaged Products: If you receive a defective or damaged product, please contact us at [email protected] within 7 business days of delivery. We will arrange for a replacement, full refund, or store credit, with free return shipping for valid claims.

5. Product Availability

We strive to maintain accurate inventory levels on our website, but occasionally products may be out of stock after an order is placed. If a product you ordered is unavailable, we will notify you via email within 2 business days and offer you the choice of: a refund, a backorder (with estimated restock date), or a replacement with a similar product of equal or greater value.

6. Payment Terms

We accept major credit/debit cards (Visa, Mastercard, American Express, Discover) and PayPal. By providing your payment information, you warrant that you are authorized to use the payment method and that the information is accurate. We use secure, industry-standard encryption to protect your payment details and do not store full payment information on our servers.
If a payment is declined, we will notify you, and your order will not be processed until payment is successfully completed. We reserve the right to cancel orders due to repeated payment failures.

7. Intellectual Property

All content on our website (including product images, descriptions, logos, and brand names) is the intellectual property of Gshockcasious and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission.

8. Limitation of Liability

Gshockcasious shall not be liable for any indirect, incidental, special, or consequential damages arising from your purchase or use of our Products, including but not limited to loss of use, loss of data, or inconvenience. Our total liability for any claim related to your order shall not exceed the total purchase price of the Products.
This limitation of liability does not apply to damages caused by our gross negligence, willful misconduct, or failure to comply with legal obligations.

9. Changes to These Terms

We may update these Terms of Purchase from time to time to reflect changes in our business practices, legal requirements, or shipping policies. Any material changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website and placement of orders after such changes constitute your acceptance of the updated Terms.

10. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State, e.g., California], United States, without regard to its conflict of law principles. Any disputes arising from these Terms or your purchase shall be resolved through negotiation first; if negotiation fails, the dispute shall be submitted to the exclusive jurisdiction of the courts located in [Insert County, e.g., Los Angeles County], California.

11. Contact Us

If you have any questions, concerns, or need assistance with your order, please contact our customer support team at:
Email: [email protected]
Website: gshockcasious.com
We aim to respond to all inquiries within 2 business days and resolve issues promptly to ensure your satisfaction.